PRIVACY POLICY

1. Introduction

Mister Wright Electric LLC ("we," "us," or "our") operates the website located at misterwrightaz.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or use our electrical services in the Phoenix Valley, Arizona area. By accessing the Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not access the Site.

2. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when you:

• Submit an enquiry or contact form on our Site
• Request a quote or schedule a service appointment
• Call, text, or email us directly
• Subscribe to our newsletter or promotional communications
• Leave a review or testimonial

This may include your name, email address, phone number, home address, suburb/neighborhood, details about your electrical needs, preferred service timing, and any other information you choose to share.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Referring website or URL
• Pages visited on our Site, time spent on each page, and navigation patterns
• Date and time of access
• Device type (mobile, desktop, tablet)
• Screen resolution and language preferences

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your enquiries, schedule appointments, and provide electrical services.
• Communication: To contact you regarding your service requests, send appointment confirmations, and follow up after completed work.
• Site Improvement: To analyze usage patterns, improve our website functionality, content, and user experience.
• Marketing: To send promotional communications with your consent, which you can opt out of at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect against unauthorized access, fraud, and other security threats.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. These include:

• Essential Cookies: Required for basic site functionality, such as form submissions and page navigation.
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and measure their effectiveness.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of the Site.

5. Google Analytics & Advertising

We use Google Analytics to understand how our website is used. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use the information from Google Analytics only to improve our Site and services.

Google Analytics collects the IP address assigned to you on the date you visit our Site, but not your name or other personally identifying information. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Third-Party Services

We may use third-party service providers to assist us in operating our Site and delivering our services. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. These include:

• EmailJS: For processing contact form submissions.
• Google Maps: For displaying our service area information.
• Google Analytics: For website analytics and performance monitoring.
• Hosting Provider: For hosting and serving our website.

7. Data Sharing & Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

• With your explicit consent
• To trusted third-party service providers who assist us in operating our Site or servicing you, so long as those parties agree to keep this information confidential
• When we believe disclosure is necessary to comply with the law, enforce our Site policies, or protect our or others' rights, property, or safety
• In connection with a merger, acquisition, or sale of all or a portion of our assets

8. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to contact us immediately if you suspect any unauthorized access to your information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

10. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Opt out of marketing communications at any time by contacting us.

To exercise any of these rights, please contact us at sales@misterwrightaz.com or call us at 602-886-3650.

11. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe your child has provided us with personal information, please contact us immediately.

12. Links to Third-Party Websites

Our Site may contain links to third-party websites, such as our social media profiles on Facebook and Instagram. These third-party sites have their own privacy policies, and we have no responsibility or liability for the content and activities of these linked sites. We encourage you to read the privacy policy of every site you visit.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: